Sports / Mobile
h77 price built this policy to be straightforward — we tell you exactly what account and transaction data we hold, how we use it, and what choices you have. Access to our platform and its data practices depends on your local law and the eligible regions we serve.
When you open an account with us, we collect the details you submit at registration — your name, contact information, and the credentials you choose. Every time you deposit or withdraw using bKash, Rocket, or Upay, a transaction record is created and stored against your account. We use this data for three things: to operate your account correctly, to process transactions through the payment rails you select, and to respond when you contact support. We do not sell your personal information to third parties. Some anonymised, aggregated usage data may be shared with our platform and content providers — including the studios whose game content appears in the lobby — strictly to keep services running. Cookies and similar tools record session activity on your device; you can adjust cookie preferences through your browser settings. Data we hold is kept only as long as your account is active or as required under applicable regulations. If your account is closed, we follow a defined retention period before deletion. Because availability of this platform depends on local law and eligible regions, the precise legal basis for processing may vary. Where required by the rules of an eligible region, we apply the applicable data-protection framework. Questions about specific retention periods or legal bases can be directed to our support team through the published contact routes on this site.
This policy covers data processed through h77 price's own account, wallet, and content systems. It does not extend to third-party services you reach through links on our pages — those services operate under their own policies. Review the four areas below to understand exactly where our obligations start and stop.
Login credentials, session tokens and device identifiers used when you access your account fall fully within this policy. We control how those records are stored and who can retrieve them.
Deposit and withdrawal records processed through bKash, Rocket, or Upay are held in our system. The payment provider itself maintains its own separate privacy terms; both sets of terms apply to a single transaction.
Game lobby data — including titles from PG Soft, Bigtime Gaming, Joker, and CQ9 — is served through content integrations. Gameplay behaviour data collected by those studios operates under their own data terms, not ours.
Any external site you reach by following a link from our pages is outside the scope of this policy. We are not responsible for data practices on those sites and recommend you read their policies directly.
You are not a passive subject of this policy — there are concrete steps you can take at any point. Reviewing what we hold is the starting point: log into your account and open the account details section to see the profile information on record. If something is wrong — a misspelled name, an outdated contact number — you can submit a correction request through the support route and we will update the record after verifying your identity. For questions about what specific data we process or why, our published support channels are the right place to start; responses follow the process described in the support section of this page. If you want to understand the data tied to a specific bKash or Rocket transaction, reference the transaction ID visible in your wallet history when you contact us. Account closure requests, which trigger the defined data retention and deletion process, are also handled through support. Availability of specific rights may depend on your local law and the eligible region under which your account was opened.
Open the account details section after logging in. The profile fields shown there reflect what we currently hold for your account.
Submit a correction through our support channel with the accurate detail. We verify your identity before updating any registered information.
Reference a transaction ID or account action when asking about a specific record. This helps our team locate the exact data point you are asking about.
A closure request starts the retention and deletion process. Contact support through a published route and we will walk you through the steps shown in your account.
Privacy questions, data correction requests and account data inquiries are all handled through the contact routes published on this site. Use the channel that suits your situation — live chat for quick clarifications, email for detailed written requests, and the help centre for policy documents and account guides. We do not publish support hours we cannot stand behind, so check the site for current availability.
Open the chat widget on any page to ask a policy question or raise a data concern. Available through the site interface; response speed depends on current queue.
Send a written data or privacy request to the email address published in our contact section. Include your account reference and a clear description of what you are asking.
The help centre on this site carries policy documents and account management guides. Start there to find answers before submitting a request through live chat or email.
We apply access controls so that only authorised systems and staff can retrieve account records. Transaction data tied to bKash, Rocket, and Upay payments is processed over encrypted connections. Cookies used on this site record session state so your account stays continuous across pages on the same device — you can clear or restrict them through your browser without losing your account permanently. We review data retention practices when regulations in eligible regions are updated, and we update this policy to reflect any material changes.
Account login, wallet transactions and personal data fields are transmitted over encrypted connections. This applies to sessions on both mobile browsers and desktop.
Session cookies keep your account active while you browse. Adjust or clear them through your browser settings at any time; the change takes effect on your next visit.
We keep account data only as long as your account is active or as required under applicable rules. After an account is closed, data follows a defined schedule before deletion.
When this policy changes in a material way, we publish the updated version on this page. Check the date shown at the top of this policy to confirm you are reading the current version.
These questions cover the data and privacy topics we hear most often. If your question is not answered here, use one of the support routes in the contact section above.
We collect the information you submit at registration — name, contact details and login credentials. Once your account is active, we also record transaction data for deposits and withdrawals made through bKash, Rocket, or Upay, and session data tied to your device and browser.
We do not sell personal data. Anonymised usage data may be shared with platform and content providers to keep services running. Payment providers like bKash and Rocket receive only the transaction data needed to process your request, and operate under their own separate privacy terms.
Log in and open the account details section. The fields shown there reflect the profile information currently on record. For transaction-level records, your wallet history shows deposits and withdrawals by date and payment method.
Yes. Contact support through the live chat or email route and specify what needs to change. We verify your identity before updating any registered detail. You can find the current contact routes in the support section of this page.
Closing your account starts a defined retention period before deletion. We keep records only for as long as required under applicable rules. Submit a closure request through our published support channel and we will confirm the steps from there.
Gameplay behaviour data collected by content studios — PG Soft, Bigtime Gaming, Joker, CQ9 — is governed by those studios' own data terms. Our policy covers the account and wallet data we process directly; both sets of terms apply when you play a title in the lobby.